Keyura @ GDPR

The European Union’s General Data Protection Regulation is a law or regulation which was adopted by European commission and start of enforcement is effective from 25 May 2018. This regulation has great impact on organisations across the globe who handle personal data of EU citizens or within European Union.


Keyura would like to brief you on the data related roles and responsibilities when you, our customers, have chosen Keyura as global logistics service provider and will explain our efforts to fulfil requirements of the GDPR.


Keyura as the Data Processor

The information about people you store in Keyura as Users and Customers is your data subject and you are considered the data controller for this personal data. In our contracts or agreements, we refer to this data as client data.


According to Article 28 from the EU GDPR, “Where processing is to be carried out on behalf of a controller, the controller shall use only processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of this Regulation and ensure the protection of the rights of the data subject.”


While processing and controlling the data, we have mutual contracts/agreements between our clients and Keyura. This will help to establish the rights and responsibilities of both parties. Keyura will only process client data when we receive instructions from our data controllers.


Keyura as the Data Controller

Keyura acts as the data controller for the personal data we collect about you, the user of our web app, mobile apps, and website.


We process the data that is necessary for us to perform and meet certain requirements with you. Below are the few to describe.


To improve the website that gives you better user experience

Making sure that your data and Keyura systems are safe and secure

responsible for marketing of our services, products and its features

As the controller for your personal data, we are committed to protecting the privacy and data security of you and our customers around the world.


GDPR Preparations

Completing a GDPR Audit


Earlier this year we completed a companywide internal audit of Keyura to identify and map out the personal data we hold and to allow us to identify any areas where we would have to work on to achieve GDPR compliance. The GDPR audit was supported with a roadmap for compliance which we have been working through.


Updating our Privacy & Cookie Policy


We updated Privacy & Cookie policy to meet the GDPR regulations. These policies explain how we use your data and what rights you have under the new regulation. We believe this helps to bring more transparency and strengthens our mutual relationship.


Whitepapers & Blog Posts


We will provide customers with resources and helpful information about privacy and GDPR, including whitepapers and blog posts.


Ensuring right policies and trainings in place


We ensure our staff both in the UK and India who access and process customer’s data, have training on data protection, security and maintain confidentiality of that data.


Making sure the third parties who we work with are also GDPR compliant


We are committed to GDPR regulations and making sure that all our third-party service providers and vendors we work with are GDPR compliant.


At Keyura, we give our best to deliver an incredible customer experience and earning the trust of users. We will continue to make required changes whenever needed and make sure that our clients and partners are informed about this throughout process.


Keyura is committed to customers’ success and the protection of customer data. We hope that we have shared with you all the information you need in this area, but in the event that we haven’t, or if you have any questions then please do not hesitate to reach us out on hello@keyura.cloud

Keyura Cloud (powered by Incepteo Group) increases your customer satisfaction by providing custom branded visual tracking through your website and mobile application so your customers can track their shipments anytime, and anywhere.

Contact Us


+1 217 3211 970


+44 203 807 4086


Hello@keyura.cloud


86-90 Paul Street, London, EC2A 4NE